Post new question
Honor Student
Posts: 4
Member Since: ‎10-26-2013
Message 1 of 1 (340 Views)

N6350 Scanner load error in Win 8.1

N6350 Scanner load error in Win 8.1

I have this scanner installed on my home network.

It worked perfectly on Windows 8 64 bit.

Upgraded to win 8.1

Now getting 2 errors at OS start up that prevent the hardware from installing:

First dialog box entiled _HpNetDrv_

Error states "Virtual Bus Driver is not loaded"

Second dialog box entitled _HpNetDrv_

Error states "Create EhciFile() returns INVALID_HANDLE_VALUE in Delete EHCIHostController().


Are there updated drivers or do I need to reinstall or is there some other corrective action to get the hardware to install?


Thanks in advance!

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation