NO DAIL TONE DETECTED

[EAGLE515]

FAX TEST REPORT 

THE FAX DETECTS AN ACTIVE TELEPHONE LINE                             PASS 

THE PHONE CORD IS CONNECTED TO THE CORRECT PORT          PASS 

TELEPHONE LINE CURRENT TEST                                                       PASS 

DIAL TONE DETECTED ON TELEPHONE LINE                                    FAIL 

NO DIAL TONE DETECTED. 

IF I PLUG IN A PHONE TO THE SAME JACK I HAVE A DAIL TONE AND CAN MADE CALLS 

I TRIED THREE DIFFERENT PHONE CORDS TWO LINE HAD TWO LINE IN THE CORD AND THE OTHER WAS 4 LINES CORD.

I HAVE RESET THE PRINT A FEW TIME NOW 

HELP!!!!!!

THANK YOU 

HELP!!!!!!!  

[KrazyToad]

@EAGLE515

I have gone through your Post and would like to help

I suggest you keep the printer Firmware updated. You can refer to this Link: https://support.hp.com/in-en/document/c02919168

Also follow the instructions in this Link: https://support.hp.com/in-en/document/c04935044 to ensure you have setup the Fax properly

If you are getting any error codes or messages when Faxing, please refer to this Link: https://support.hp.com/us-en/product/hp-photosmart-7520-e-all-in-one-printer-series/5199461/model/51...

Keep me posted

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

[EAGLE515]

I did everything in the list you sent and still doesn’t work . 

[EAGLE515]

I did everything on the rest that you sent me and it still does not work it still says no dial tone 

[Repairatrooper]

make sure you are plugged into the correct port on the printer. Some have a line port and a port to connect a phone extension. Plugging into the wrong one can generate the issue you are having. If that is not the case the model could be bad.