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EAGLE515
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Message 1 of 5
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NO DAIL TONE DETECTED

HP LASERJET 200 COLORMFP M276W
macOS 10.14 Mojave

FAX TEST REPORT 

THE FAX DETECTS AN ACTIVE TELEPHONE LINE                             PASS 

THE PHONE CORD IS CONNECTED TO THE CORRECT PORT          PASS 

TELEPHONE LINE CURRENT TEST                                                       PASS 

DIAL TONE DETECTED ON TELEPHONE LINE                                    FAIL 

 

NO DIAL TONE DETECTED. 

IF I PLUG IN A PHONE TO THE SAME JACK I HAVE A DAIL TONE AND CAN MADE CALLS 

I TRIED THREE DIFFERENT PHONE CORDS TWO LINE HAD TWO LINE IN THE CORD AND THE OTHER WAS 4 LINES CORD.

I HAVE RESET THE PRINT A FEW TIME NOW 

 

HELP!!!!!!

THANK YOU 

 

HELP!!!!!!!  

4 REPLIES 4
HP Support Agent
HP Support Agent
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Message 2 of 5
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NO DAIL TONE DETECTED

@EAGLE515

 

I have gone through your Post and would like to help

 

I suggest you keep the printer Firmware updated. You can refer to this Link: https://support.hp.com/in-en/document/c02919168

 

Also follow the instructions in this Link: https://support.hp.com/in-en/document/c04935044 to ensure you have setup the Fax properly

 

If you are getting any error codes or messages when Faxing, please refer to this Link: https://support.hp.com/us-en/product/hp-photosmart-7520-e-all-in-one-printer-series/5199461/model/51...

 

Keep me posted

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

 

KrazyToad
I Am An HP Employee

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EAGLE515
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Message 3 of 5
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NO DAIL TONE DETECTED

I did everything in the list you sent and still doesn’t work . 

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EAGLE515
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Message 4 of 5
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NO DAIL TONE DETECTED

I did everything on the rest that you sent me and it still does not work it still says no dial tone 

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Message 5 of 5
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NO DAIL TONE DETECTED

make sure you are plugged into the correct port on the printer. Some have a line port and a port to connect a phone extension. Plugging into the wrong one can generate the issue you are having. If that is not the case the model could be bad.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
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