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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎09-27-2019 07:51 AM

HP Recommended
Product: Hp deskjet 2600
Operating System: iOS

Hello, My ISP just changed out the router, now the printer won't join the network. Tried everything in the book, nothing works. Please any help appreciated. Thanks 

2 REPLIES 2

‎09-27-2019 09:00 AM

HP Recommended

Hi,

Try following 'Connect a printer that does not have a touchscreen control panel > Step 2: Connect the printer with the HP Smart app' below:

https://support.hp.com/us-en/document/c05987925

 

If you experience further issues, make sure your router broadcasts a unique 2.4GHz SSID, as the printer does not support a 5GHz Wi-fi band.

 

Shlomi



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‎09-27-2019 11:28 AM

HP Recommended

Thanks Shlomi, I was able to connect to it's wifi and make my copies. 

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