• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎01-21-2019 10:52 AM

HP Recommended

Still NO good. after reinstall.   

Like before the HP MFP 29w still not shown in the "HP easy scan" printer/scanneer's list.

Furthermore my Google search shown my HP MFP29w didnot listed worked for Apple macOS Mojave ? 

(Even it actually works for print and copy !)   

Was this reply helpful? Yes No

‎01-21-2019 12:50 PM

HP Recommended

@hozm1

 

I'm afraid, we have tried all possible steps that I could think of. Please call HP Support for further assistance. You may use the following steps to contact your regional HP Support:

1) Click on this link.

2) Select your product type below.

3) Enter the serial of your device. 

4) Select the country from the drop-down. 

5) Select the chat or get phone number options based on your preferences. 

6) Fill the web-form and proceed further.

Have a great day!

Senan6806


I am an HP Employee

Was this reply helpful? Yes No

‎01-21-2019 07:40 PM

HP Recommended

Thanks.  will try to call them.

Nevertheless noted in the HP's offical site it indicated no driver is for the  M29w; hopefully some revised  "HP software(s)" will issue by HP later.

https://support.hp.com/us-en/drivers/selfservice/hp-laserjet-pro-mfp-m28-m31-printer-series/16647082

HP LaserJet Pro MFP M28-M31 Printer series

No software or drivers are available for this product with the selected operating system. Please make a different selection,   (for MacOS 10.14  i.e. Apple’s Mojave)

 

 

Was this reply helpful? Yes No

‎01-22-2019 07:40 AM

HP Recommended

@hozm1

 

You are welcome! Please give them a call, I'm sure they will be able to help you resolve the issue.

Thanks!

Senan6806


I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.