hozm1 Tutor
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Message 11 of 14
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No scan but print/copy OK

Still NO good. after reinstall.   

Like before the HP MFP 29w still not shown in the "HP easy scan" printer/scanneer's list.

Furthermore my Google search shown my HP MFP29w didnot listed worked for Apple macOS Mojave ? 

(Even it actually works for print and copy !)   

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HP Support Agent
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Message 12 of 14
103
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No scan but print/copy OK

@hozm1

 

I'm afraid, we have tried all possible steps that I could think of. Please call HP Support for further assistance. You may use the following steps to contact your regional HP Support:

1) Click on this link.

2) Select your product type below.

3) Enter the serial of your device. 

4) Select the country from the drop-down. 

5) Select the chat or get phone number options based on your preferences. 

6) Fill the web-form and proceed further.

Have a great day!

Senan6806


I am an HP Employee

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hozm1 Tutor
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Message 13 of 14
94
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No scan but print/copy OK

Thanks.  will try to call them.

Nevertheless noted in the HP's offical site it indicated no driver is for the  M29w; hopefully some revised  "HP software(s)" will issue by HP later.

https://support.hp.com/us-en/drivers/selfservice/hp-laserjet-pro-mfp-m28-m31-printer-series/16647082

HP LaserJet Pro MFP M28-M31 Printer series

No software or drivers are available for this product with the selected operating system. Please make a different selection,   (for MacOS 10.14  i.e. Apple’s Mojave)

 

 

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HP Support Agent
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Message 14 of 14
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No scan but print/copy OK

@hozm1

 

You are welcome! Please give them a call, I'm sure they will be able to help you resolve the issue.

Thanks!

Senan6806


I am an HP Employee

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