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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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HP Recommended
hp officejet pro 9015
Microsoft Windows 10 (64-bit)

HP OfficeJet Pro 9015 All-in-One Printer + " when I install the printer on my desktop (windows 7) I get an OCR program. When I install it on my laptop (Envy, Windows 10) I do not. Why?"

3 REPLIES 3
HP Recommended

@billbe Here's all you need to know about using the OCR software/program and other scan options using HP device: click here for details,

Under FAQs you'll see this:

 

How do I save a scan as an editable text file?

Optical Character Recognition (OCR) software converts the letters in a graphic file to editable text (TST or RTF files).

OCR software is required to use this feature. Open HP Scan software on the computer, and then look for a Save as Editable Text (OCR) shortcut.

  • If the shortcut displays, select it to scan the item as a document that you can edit.

  • If the shortcut does not display, your printer did not ship with HP OCR software. Purchase and install OCR software, such as OmniPage, FineReader, or Readiris.

P.S: Welcome to HP Community 😉

 

I hope that answers your query,  

If it did, simply select "Accept as solution", to help the community grow, 

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Have a great day ahead.

Riddle_Decipher
I am an HP Employee

HP Recommended

Bought the HP Officejet Pro 9015 printer.

Instructed to go to 123.hp.com to download the software.

On my desktop I have Windows 7. 123.hp.com downloads "HPEasy Start_11_0_4498_30" which when finished gives me an HP Officejet Pro 9010 series scanning program with OCR capabilities.

On my laptop (HP Envy) I have windows 10. 123.hp.com instructs me to download the APP  "HP Smart" program which doesn't have an OCR program on it.

Why do I get an OCR program on one computer but not the other?

HP Recommended

@billbe I suggest you click here to download the OCR that should come along the full feature software driver,

Let us know if you need anything else, good luck!

Riddle_Decipher
I am an HP Employee

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