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Solved!

OfficeJet Pro 7740

HP Recommended
HP OfficeJet Pro 7740
Microsoft Windows 10 (64-bit)

Why does the fax component of Printer Assistant not save faxes to the folder designated and authenticated in the Digital Fax Setup Wizard? I have verified that permissions to the folder in question allow access by the administrator-group Windows account we are using as our working account. I have reconfigured with the Digital Fax Setup Wizard several times but faxes just don’t get saved where they should get saved.

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HP Recommended

Hi,

Thanks for using the HP Forums.

 

Officejet Pro 7740 does not support the "Scan to Network folder" feature.

 

Hope that clarifies.

 

Thanks.



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