01-21-2020 09:19 PM
Trying to scan and get the following message
"No items were detected in the Automatic Document Feeder. Please place your originals into the Automatic Document Feeder and start the scan again." Trying to scan from bed open top put paper in doesn't recognize the scanning bed? Any ideas why it will only scan from doc feeder(fax input)
Was working now no
01-24-2020 08:21 AM
Welcome to the HP Support Community. I'd be happy to assist you with the scanning issue.
HP Easy Scan is currently not fully compatible with macOS Catalina and we'd suggest you use the image capture. We're actively working to restore complete functionality. You may refer to this document for more information - HP Printers - HP Easy Scan Is Not Currently Supported in macOS Catalina
Let me know if you have any other questions.
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