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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎04-09-2017 07:42 AM

HP Recommended
Product: Officejet 7612
Operating System: macOS 10.12 Sierra

Hi, I just bought a new Officejet 7612 and intended to scan A3 but the output is in A4 size. I have installed latest software as recommended in a few earlier posts in this forum but the problem persists. Please help.

3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-10-2017 07:21 AM

HP Recommended

Problem solved. Thanks for the help.

View solution in original post

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2 REPLIES 2

‎04-09-2017 12:21 PM

HP Recommended

Hi,

From the HP Scan or HP Easy Scan software click Edit Settings and set the Scan Source as Flatbed Glass, then A3 should become available as part of the Size drop down menu.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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‎04-10-2017 07:21 AM

HP Recommended

Problem solved. Thanks for the help.

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