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Top Student
Posts: 5
Member Since: ‎10-25-2011
Message 1 of 2 (486 Views)

Officejet j5750 won't scan or fax, but will print

I just recently upgraded from Vista to Windows 7 Ultimate

 

My HP Officejet j5750 prints fine, but when I tried to fax today it won't fax or scan?

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Posts: 18,231
Member Since: ‎01-03-2011
Message 2 of 2 (483 Views)

Re: Officejet j5750 won't scan or fax, but will print

Hi,

Try installing the patch below, reboot your PC and check for any progress:

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-77751-1&cc=us&dlc=en&lc=en&...

 

Please let us know of any change.

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