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‎10-26-2020 03:15 PM

HP Recommended
Product: M1212nf MFP
Operating System: Microsoft Windows 10 IOT

HP  M1212nf MFP printer.  Computer crashed and I bought new (Lenovo) computer in July 2019.  I reinstalled drivers, first from disk, then from internet download.  Everything works except when scanning from feeder it only captures first page.  Before crash, on old Del computer, it scanned all pages into one *.pdf file.

 

Since I often scan 20-40 page documents it's a chore to scan 20-40 separate pages, THEN SEND 20-40 ATTACHMENTS in multiple emails.

 

Munk5

 

 

Category:
1 REPLY 1

‎10-29-2020 11:53 AM

HP Recommended

@Munk5

 

Welcome to the HP Support Community.

 

Does the same happen while copying too from the Feeder?

 

Try the steps from here: https://support.hp.com/in-en/product/hp-laserjet-pro-m1212nf-multifunction-printer-series/3965847/do...

 

Try a firmware update: https://support.hp.com/in-en/document/c02919168

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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