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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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pro 6978
Microsoft Windows 10 (32-bit)

The guides for placing an original on the glass are as thick as a finger. There is no indication of the exact best placement of an original on the glass for scanning. An illustration would be most helpful. Thank you

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Thank you for this reply. It is very helpful. Yet I find that when I place the original in the corner, a section of the top and of  the right side tend to get cropped off. Thanks again.

HP Recommended

Thanks but I find that this leads to cropping off the top and right side of the original. Thank you again for your reply.

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