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Printer Stuck enlarging

HP Recommended
Envy 5055

My envy 5055 printer is stuck enlarging the copies I make. I have gone to settings and changed it to actual size but when I push copy it enlarges it 110%. I have tried changing the custom setting to 100% but it continues to enlarge. I turned off the printer and unplugged it from the wall and started it over again but it still enlarges. It doesn't when I send a copy from the computer. 

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@Chris4211 

 

If the printer is on the network,

If you have not already done so,

Use the Embedded Web Server (EWS) to set / adjust the Copy Defaults.

 

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Copy > Settings > Default SettingsCopy Defaults (wording can vary)

 

For example, Set the Resize to "Actual Size" or "Custom" and 100%

 

Example

EWS_9025_Copy_Defaults_1EWS_9025_Copy_Defaults_1

 

References

 

Product Specifications for the HP ENVY 5055 All-in-One Printer (M2U85A)

 

 How to Make Copies

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY 5055 All-in-One Printer 

 

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Dragon-Fur

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