09-13-2017 08:33 PM
Printer is stuck on envelope. I followed directions to fix problems several times to no avail. At one point, direction requested I select reset to factory default, now printer is not working, unable to scan. Will you please help me?
09-13-2017 08:48 PM
Open and close the input paper tray, then tap Change / Modify and set the paper size and type as required.
Please let me know of any further problem if there is,
If my post resolve your problem please mark it as an Accepted Solution