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‎10-14-2019 12:41 PM

HP Recommended
Product: HP Photosmart 6520

Printer will not print black ink, only color

1 REPLY 1

‎10-14-2019 07:33 PM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

If black is not printing on one of the following printer models, please follow the standard troubleshooting steps outlined in the links below (such as checking ink levels, checking cartridges are vented & seated properly, run a Printhead Clean, verify you have the latest Firmware etc.)

 

If these steps do not resolve the issue, please contact HP phone support, as you may require a replacement.

 

Officejet 4620 e All-in-One

Photosmart 5520 e All-in-One

Photosmart 6520 e All-in-One 

Deskjet 3520 e All-in-One

 

http://h30434.www3.hp.com/t5/Inkjet-Printing/Printer-won-t-print-Black/m-p/4847146/highlight/true#M1...

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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