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HP Notebook
Microsoft Windows 10 (64-bit)

I can print fine to my HP Envy Photo 7155 but all of a sudden, copies are barely visible.  Changed ink cartridge.  Did not fix the problem.  Advice greatly appreciated!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@cher9

 

Welcome to the HP support community.

 

Change copy settings

  1. Touch Copy, Copy Document, or Copy Photo on the printer control panel, and then select any available basic settings that apply to your copy job.

  2. Touch Settings or the gear icon  to open the copy job options. You might need to scroll down the control panel screen to access all settings.

    • Paper Type: Select the type of plain or photo paper for your copies.

    • Quality: Select an available copy quality level.

    • Lighter/Darker or Contrast: If the original is faded or too saturated, make the copy lighter or darker.

    • Optimize or Enhancements: Select the type of item you are copying to improve quality, such as sharpening text and image edges or improving faded colors in photos.

    • HP Copy Fix: Automatic copy quality and skew adjustment tool.

    • Save Current Settings or Set as New Defaults: Retains the selected settings for future copy jobs.

  3. Depending on the printer, touch Start, or return to the main Copy screen by touching Back, and then touch Start Black, Start Color, or OK to start the copy job.

You can refer this HP document for more assistance:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

@cher9

 

Welcome to the HP support community.

 

Change copy settings

  1. Touch Copy, Copy Document, or Copy Photo on the printer control panel, and then select any available basic settings that apply to your copy job.

  2. Touch Settings or the gear icon  to open the copy job options. You might need to scroll down the control panel screen to access all settings.

    • Paper Type: Select the type of plain or photo paper for your copies.

    • Quality: Select an available copy quality level.

    • Lighter/Darker or Contrast: If the original is faded or too saturated, make the copy lighter or darker.

    • Optimize or Enhancements: Select the type of item you are copying to improve quality, such as sharpening text and image edges or improving faded colors in photos.

    • HP Copy Fix: Automatic copy quality and skew adjustment tool.

    • Save Current Settings or Set as New Defaults: Retains the selected settings for future copy jobs.

  3. Depending on the printer, touch Start, or return to the main Copy screen by touching Back, and then touch Start Black, Start Color, or OK to start the copy job.

You can refer this HP document for more assistance:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

HP Recommended

Thank you Sandytechy20!

HP Recommended

@cher9

 

Good to know that issue is resolved.

Feel free to contact us in the future if you need any assistance.

 

Cheers.

Sandytechy20
I am an HP Employee

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