03-19-2017 09:56 PM
Hello, I am scanning pictures using Officejet 8600 directly to a Memory Drive, choosing JPEG Color as the document type. It worked great for the first four pictures.
The next ones that I scanned were saved as if it scanned the entire white screen, 8.5 x 11, and my picture was in the top corner. When you opened the file it shows the picture as if it's less than a quarter of a one page document.
I have not done anything different than I did on the first four pictures. Help please.
03-20-2017 03:58 PM - edited 03-20-2017 04:00 PM
Thank you for posting on HP Forums,
The Riddle_Decipher is at your service.
As I Understand you are having trouble scanning to a memory device,
No worries as I'd love to help, however, I need a few more details to provide an accurate solution:
Did you ensure the memory card you have is supported by the computer/printer?
Did you check your User guide for details and settings to scan to a memory card?
If you haven't done that yet, here's all you need to know:
Click here to view the User Guide with all the steps (under Page.48) that helps with Scanning to a Memory device.
If you need to confirm the compatibility of your memory cards, check this HP Article: Click here
Let me know how that pans out,
Feel free to post your query for any other assistance as well,
It's been a pleasure interacting with you and I hope you have a good day ahead.
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