error messages say printer not connected to wireless router but it is,
@misshopeless, Welcome to HP Support Community!
To provide you with an accurate solution, I would like to know the following:
What is the Operating System installed on your computer?
Is there any antivirus/security software installed on your computer?
Are you trying to scan using the HP printer software or the HP Smart App?
Keep me posted for further assistance.
TEJ1602 I am an HP Employee
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