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‎08-09-2020 12:30 PM - edited ‎08-09-2020 12:30 PM

HP Recommended

Hello,

I am also having the same problem. No, your advice did not help.

The operator console says to "release clearance lever".

There is nothing labeled "clearance lever" in the manual.

The HP manuals, and the printer firmware are not matching.

Where is the "clearance lever"?

Thanks,

Paul

3 REPLIES 3

‎08-12-2020 08:28 AM

HP Recommended

@pdkrocul

 

Welcome to the HP Support Community.

 

Which Printer do you have?

 

Thanks 🙂


I am an HP Employee

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‎08-12-2020 10:35 AM

HP Recommended

HP LaserJet Pro M148fdw

(I searched an found this thread on the same topic, which is why I replied)

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‎08-13-2020 03:27 PM

HP Recommended

If you've tried all the steps already, I recommend you to contact the HP Support Team regarding this as this could be a hardware issue.

 

Link: www.hp.com/contacthp/

 

Note:  Select the country accordingly to get the contact details for support.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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