01-26-2020 07:52 AM
Does anyone know when there will be a fix for the scanning issues caused by the IOS upgrade to Catalina and can't Apple and HP talk to each other before upgrades are made.
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01-28-2020 08:18 AM
Welcome to the HP Support Community. I'd be happy to assist you with the scanning issue.
HP Easy Scan is currently not fully compatible with macOS Catalina and we'd suggest you use the image capture. We're actively working to restore complete functionality. You may refer to this document for more information - HP Printers - HP Easy Scan Is Not Currently Supported in macOS Catalina
Let me know if you have any other questions.
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I am an HP Employee
01-29-2020 02:13 PM
MacOS 10.15.3 (released 1/28/2020) contains the fix for HP Easy Scan. Once updated HP Easy Scan will be able to scan from the glass or the ADF as normal.
Please ensure your Mac has the latest up[dates and also download the latest HP Easy Scan App
Thank you 😊
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I Am An HP Employee