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Scan and capture software says printer/scanner not connected. It is connected according to windows

HP all in one D110
Microsoft Windows 10 (64-bit)

When I try to use HP Scan and Capture software it says the printer / scanner (HP D110 all in one) is not on line. Windows10 says it is on line.

 

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HP Recommended

Solved!

Scan and capture software says printer/scanner not connected. It is connected according to windows

Hi,

Thanks for using the HP Support Community.

 

HP Scan and Capture app is an old app.  Can you go to Windows Store and download "HP Smart" and add your printer to it?

 

This resource will be useful.

 

Hope that helps!

 




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