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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP LaserJet Pro MFP M130fw

I have a LaserJet Pro MFP M130fw. Please advise how to save scans as PDF instead of JPEG.

6 REPLIES 6
HP Recommended

Please try this scan solution:
 
HP Scan Extended

For Windows:   ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi

Once it's downloaded and installed, go to Start > All Programs > HP > HP Scan Extended > Run "HP Scan Extended"

Make searchable PDF scans with this free scanning software -   https://www.naps2.com/

Let us know.

HP Recommended

I was able to change my Scan settings to PDF instead of JPEG. Thank you for your reply.

HP Recommended
How do you PDF for this printer in Windows10 environment? I cannot find start menu or 'all programs'

Also I downloaded the naps2 software, but for some crazy reason, it will only scan 1/2 the page.

Very frustrated as salesman said this printer would scan to PDF

Please help
HP Recommended

@JimBuck747 wrote:
How do you PDF for this printer in Windows10 environment? I cannot find start menu or 'all programs'

Also I downloaded the naps2 software, but for some crazy reason, it will only scan 1/2 the page.

Very frustrated as salesman said this printer would scan to PDF

Please help

Same program above does PDFs.

HP Recommended

How do I scan documents as PDF file instead of JPEG using HP Notebook CORE i5 10th Gen?

HP Recommended

Get Windows Scan from the Microsoft Store.

 

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