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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

How do I adjujstg the resolution of scans on my HP 9015?

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

From the HP Officejet Pro 9010 software select Scan and then click on Scan a Document or Photo.

Click the More > option and then set the resolution under the Image tab.

 

Note: to achieve higher resolutions than 300 DPI change the Source from Automatic Document Feeder (If Loaded) to Flatbed Glass.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

2 REPLIES 2
HP Recommended

From the HP Officejet Pro 9010 software select Scan and then click on Scan a Document or Photo.

Click the More > option and then set the resolution under the Image tab.

 

Note: to achieve higher resolutions than 300 DPI change the Source from Automatic Document Feeder (If Loaded) to Flatbed Glass.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

ShlomiL,

Thank you!!! Your instructions worked!  This is my first day using the 9015 - so far I am very impressed.

Sincerely, Biomax

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