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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎09-26-2020 04:46 PM

HP Recommended
Product: Envy Pro 6455
Operating System: Other

I was somehow under the impression this printer could scan to a network folder, without going through a computer. First mistake as I setup the device, there isn't even a scan button on it, so scanning direct to anything is already impossible. Using the HP Smart mobile app, I can save to the apps that provide the file system service. Did I just totally buy the wrong printer?

Category:
2 people had the same question
1 REPLY 1

‎09-26-2020 07:13 PM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

The HP Envy Pro 6455 uses the HP Smart app to scan.  it just not have a direct Scan button on the Control panel.

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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