06-28-2017 01:46 PM
Whenever I click on "Test" or "Save and Test," I get the error dialog "The test was unsuccessful. Try again."
I created my shared network folder (named "Scans") on my desktop.
I also have file sharing on and added the Scans folder to my shared folders and verified that the user has read & write permissions with "Share Files and Folders using SMB" checked.
In my embedded web server, for the Network Path, I've tried both of the following formats to no avail:
- \\192.168.xxx.xx\Macintosh HD\Users\<username>\Desktop\Scans
How can I get this to work??
I've read all of the other posts related to this subject, and it still isn't working for me.
Can someone tell me if I'm even troubleshooting in the correct place?
Oh, and I did enter my username and password, and I've also tried with and without a PIN.
06-28-2017 02:00 PM
I also wanted to add what I get when I attempt to scan from the printer.
Just so that I know that the printer is seeing the changes I make in the EWS, I entered a PIN.
- First, I click on Scan from the LCD
- Next, I select Scan to Network Folder
- I then select the one network folder that I created, called "Scans"
- It then prompts me for my PIN, so I enter my PIN and click on OK
- I verify the settings and click on Scan
- At the bottom of the next screen, it says "Document loaded"
- Then it proceeds to another screen that says "Connected to Scans"
- Immediately afterward, this error message is displayed on the LCD: Scanning was unsuccessful. Try again.
Any thoughts? I really need this feature to work!
12-18-2017 11:28 PM
I too would like HP support to answer this. I have spent hours now, with various permutations trying to get the EWS to recognise the folder on a Mac running Sierra 10.12.6.
I have read posts galore, and tried numerous options but without success.
I managed to get it to scan to a NAS drive, but what I want is to scan to a folder on the Mac itself.
The Easy Scan app is OK, but if the functionality of Scan to Network folder is offered it should work.
Slightly off topic, but there are 2 PCs on my network as well, and the Scan to Computer "sees" them no problem, but not the Mac.
Come on HP, please answer this with useful comments and not a reference to a Windows based You Tube video
12-19-2017 04:21 AM
Hi, I too was struggling and spent hours on this. Eventually what worked (after thinking about how I would connect my PC to a Mac) was the following:
path = \\192.168.x.xx\scans
Username = "first last" (incl space as in John Smith)
Password = mac login password
And then it all worked as it should