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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-31-2018 01:44 AM - last edited on ‎05-31-2018 08:28 AM by Retired

HP Recommended
Product: HP Color LaserJet MFP M477fdw

Hi

 

Every morning i keep setting up the printer , the printer will then reset after a power cycle or after going to sleep mode.

 

i have updated the firmware and the problem still persists

 

 

see below

 

Product Name: HP Color LaserJet MFP M477fdw Formatter Number: 1N71T2Q Serial Number: [edited] Cartridge Index: RFAR EOQN Service ID: 26262 Firmware Datecode: 20180201 Control Panel Version: 0x14 Disable Fax: No Telecom Version: 05-042-002 Location: South Africa ADF Installed: Yes Max Monochrome Print Quality: 600x8 Max Color Print Quality: ImageREt 3600 Controller Number: 14301 Duplexer Version: 0 Device Description: HP Color LaserJet MFP M477fdw Language: English Default Settings: Self-managed Asset Number:   Your Company Name:   Contact Person:   Device Location:   Geo Location:   Product Security: Off Wired HW Address: a0:8c:fd:64:9d:cf Wireless HW Address: 40:49:0f:14:3a:04 Network In Use: Wireless Host Name: NPI649DCF IPv4 Address: 10.0.0.150 IPv6 Address: FE80::4249:FFF:FE14:3A04 Total Memory: 256 MBytes Available Memory: 101.89 MBytes

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