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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎10-16-2020 04:53 PM

HP Recommended
  • how do I scan to ipad and then email. I downloaded the ho assistant app & the it worked for the first few scans. Now its not working at all and when it did work it just scanned i couldn't figure out how to email the scan. 
Category:
1 REPLY 1

‎10-17-2020 11:46 AM

HP Recommended

@Kokoa718 

 

Cloud Services may be down in one or more regions - it does that sometimes.

 

When it starts working again,

After the item is scanned, look for the "Save / Share" option.

Select to "Share" and select to Mail the scanned content.

 

References

 

HP Smart - iOS and Android >>> Download, How-to. Videos, and FAQ

 HP Printers - Using the HP Smart App (Android, Apple iOS)

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet Pro 8710 All-in-One Printer series 

 

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Dragon-Fur

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