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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎02-22-2018 09:31 AM

HP Recommended
Product: M426fdn MFP
Operating System: Microsoft Windows 7 (64-bit)

I have several Windows 7 computers that are not password protected and I successfully set up scanning to folders on those computers from a Laser Jet Pro 400 MFP M425dn. Those folders are shared for the user "Everyone" read and write. HOWEVER when I added a later model MFP to the network, the M426fdn, and tried to use those same folders to scan to, I get the message "the test was unsuccessful".  What is different about this model MFP?

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-23-2018 10:46 AM

HP Recommended

Hi,

HP Laserjet Printers will fail accessing a folder with a non-password protected user, the user must be password protected for the pritner to connect.

 

Either set a pasword for your user or create an additional user account with a password and use that user cradential for accessing the shared folder.

Note that you may need to logging in the newly created user once so it will be fully created prior the printer will be able to access using that user.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

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1 REPLY 1

‎02-23-2018 10:46 AM

HP Recommended

Hi,

HP Laserjet Printers will fail accessing a folder with a non-password protected user, the user must be password protected for the pritner to connect.

 

Either set a pasword for your user or create an additional user account with a password and use that user cradential for accessing the shared folder.

Note that you may need to logging in the newly created user once so it will be fully created prior the printer will be able to access using that user.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No
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