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Honor Student
Posts: 3
Member Since: ‎01-24-2014
Message 1 of 2 (77 Views)

Scan will not batch

Product Name: Officejet Pro 8600
Operating System: macOS 10.12 Sierra

  Since macOS10.12.2, some controls of scanning by EasyScan were lost.  Cannot batch.  HP has a history of lagging well behind Apple's updates.  Apple has no cure for this.  All software updated. 

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Dean
Posts: 9,102
Member Since: ‎01-11-2011
Message 2 of 2 (60 Views)

Re: Scan will not batch

Hi,

Thanks for using the HP Forums.

Can you try this:

From the Applications folder delete any existing HP Scan or HP Easy Scan app.
Delete HP Scan or HP Easy Scan by moving it to trash, then empty the trash.

Ensure the latest software is installed, use this link for your printer:

macOS X : HP Easy Scan
https://goo.gl/zBChKC


Also, make sure that your drivers are up to date

> Click on the Apple icon, select About this Mac and then press Software Update
>Click Store on the top menu bar, click Reload Page, click Update All if any updated are available.

Hope that helps!

macOS X drivers support
http://support.hp.com/us-en/document/c04473034#Apple_ASU

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