Post new question
Posts: 1
Member Since: ‎11-26-2013
Message 1 of 1 (250 Views)

Scanjet 3970 will not scan

I had installed this scanner on one of my computers this spring, and it worked fine.  Today I also installed Scansoft OmniPage 14 because I could not properly edit the images I was getting with HP Director.  After this program was installed, HP Director would no longer run, and I received an error message while trying to use the scanner that the scanner would not scan, and that I should call HP support unless the letters 22 were showing on the LCD screen of the scanner. (There is no LCD screen on this scanner !)  ) And HP tech support does not even recognize the model number of my scanner.  Any suggestions ?


 Thanks in advance,



Bob Scott







0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation