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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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HP officejet 4652 with broken scanner glass . Does anyone know where I can get a replacement glass?

1 ACCEPTED SOLUTION

Accepted Solutions
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We have changed, opened dozens of scanners, a clean room is not required, only a clean environment.  That said, finding the glass itself will likely only be possible if you buy a replacement scanner, typically as a refurbished or used part on EBay.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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2 REPLIES 2
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Hi,

Thanks for using the HP Support Community.

 

It'll be challenging to replace the glass - needs a clean environment, proper procedures and equipment etc

 

Would be more economical to just buy a new printer IMO.

 

Thanks for choosing HP!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



HP Recommended

We have changed, opened dozens of scanners, a clean room is not required, only a clean environment.  That said, finding the glass itself will likely only be possible if you buy a replacement scanner, typically as a refurbished or used part on EBay.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.