10-17-2019 05:52 AM
Every time I scan either to the computer or directly from scanner it all shows up solid black, Can anyone explain I've been on websites scanner issue fixing on HP nothing working but short of getting rid of it and buy another.
Solved! Go to Solution.
10-20-2019 04:30 AM
Welcome to the HP Support Community!
I reviewed your post and I understand that you are facing issues with scanning.
Don’t worry, I assure you I will try my best to get this sorted.
Are you facing the same issue when you make a copy?
Meanwhile, I recommend you follow the steps in the below article and check if it helps.
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
I am an HP Employee