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Posts: 1
Member Since: ‎05-23-2012
Message 1 of 2 (389 Views)

Scanner won't work

My scanner on HP Officejet 7410 says it is not installed and won't work (Windows 7 64-bit). I tried reinstalling it and it still does not work

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Posts: 4,871
Member Since: ‎11-22-2011
Message 2 of 2 (377 Views)

Re: Scanner won't work

Hello lsm33759


Did you upgrade from Vista to Windows 7? Have you tried running the HP Scan Diagnostic Utility? Has anything changed recently?

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When a solution is found please mark the post that solves your issue.
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