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Posts: 1
Member Since: ‎05-19-2017
Message 1 of 2 (90 Views)


Product Name: HP0354F1 (HPOfficejet Pro 6830

I have been able to scan documents, but when I scan and click on the view button, I cannot see anything

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Posts: 9,698
Member Since: ‎01-11-2011
Message 2 of 2 (69 Views)

Re: Scanner


Thanks for using the HP Forums.  Are you using the HP scan software?

Can you download and install the FULL feature printer software from HP for your operating system:


The following resource will help you :

Key in your printer model, Operating System and download & install the FULL feature software.

Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

Hope that helps.

Please click “Kudos Thumbs up” as an encouragement and “Accept as solution” if this has helped solved your problem.

Although I am an HP Employee, I am speaking for myself and not for HP.
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