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Posts: 1
Member Since: ‎05-19-2017
Message 1 of 2 (108 Views)


Product Name: HP0354F1 (HPOfficejet Pro 6830

I have been able to scan documents, but when I scan and click on the view button, I cannot see anything

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Posts: 10,344
Member Since: ‎01-11-2011
Message 2 of 2 (87 Views)

Re: Scanner


Thanks for using the HP Forums.  Are you using the HP scan software?

Can you download and install the FULL feature printer software from HP for your operating system:


The following resource will help you :


Key in your printer model, Operating System and download & install the FULL feature software.

Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

Hope that helps.

I am an HP Employee
Although I am speaking for myself and not for HP.
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