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Scanning from document feeder on HP 9010 inserts a straight line down the length of the page

HP Recommended
HP 9010
Microsoft Windows 10 (64-bit)

Scanning a document from the document feeder on HP 9010 inserts a straight line down the length of the page. The line doesn't appear when scanning directly from the flatbed scanner. It only happens when using the document feeder.Line added by document feederLine added by document feeder

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HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Check out this example that may help the issue:

https://www.youtube.com/watch?v=WYx1ZfoGKfM

 

Thanks.




I am an HP Employee
Although I am speaking for myself and not for HP.
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