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‎10-19-2020 03:52 PM

HP Recommended
Product: Office Pro 86-- 3 in 1 printer
Operating System: Microsoft Windows 10 (64-bit)

My scanner was working fine this morning.  Suddenly it won't scan a multiple page document and I can't click on multiple pages to delete.  In addition, the document is so big that it's too big to email on my server.  I've turned everything on and off, at the same time etc. but nothing helps.  

 

Would appreciate any ideas and help.  Thanks.

Category:
1 REPLY 1

‎10-22-2020 11:00 AM

HP Recommended

@slbeck1

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

While you respond to that, let's try these steps: HP Print and Scan Doctor – Fix scanning problems

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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