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Scanning - it won't let me scan more than one page at a time

Pavilion dv7-6c95dx
Microsoft Windows 10 (64-bit)

When I got to scan from my printer (which is usually how I do it), it only scans one page at a time.

And when I run HP Scan Doctor, it still doesn't fix it.

And when I click on the shortcut on my task bar, which I use as a backup method, it says The HP Officejet 5740 series is not found??

 

I need to be able to scan several pages at a time.

 

Can anyone help??

 

 

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HP Support Agent
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Message 2 of 2
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HP Recommended

Scanning - it won't let me scan more than one page at a time

@HypnoGurl

 

Welcome to the HP Support Community!

  • To Scan multiple pages at a time, use the Automatic Document Feeder.
  • Choose PDF as an option under save as on the printer screen after clicking on Scan.

Also, make sure the settings are right on the printer software:

  1. Open HP Printer Assistant by clicking on the printer icon on the desktop screen or by searching windows for HP Officejet 5740
  2. Go to Scan tab
  3. Click on Scan a document > make sure Source is set to "Document feeder when loaded"
  4. Try to Scan.

Let me know how this goes.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

KUMAR0307
I am an HP Employee

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