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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
Laser Jet Pro MFP M127 fq
macOS 10.12 Sierra

I'm trying to create 1 PDF file when scanning multiple pages.  It doesn't have page separaters but saves to my desktop as multiple files.  VERY ANNOYING.

3 REPLIES 3
HP Recommended

Hi @Fran161,

Welcome to HP Forums, this is a great place to get support, find answers and tips.

 

Thank you for posting your query, I'll be more than glad to help you out.

 

I understand that you want to scan multiple pages to a single file in Mac.

 

This issue could occur if the scan settings are not correct.

 

Don't worry as I have a few steps that should help fix this issue.

 

And here's the step by step guide for you listed below:

 

1. In HP Easy Scan, select your printer name from the Scanner drop-down menu.

2. Click Scan.

3. Click “Scan Next Item” to add additional pages, or click “Done” once all pages are completed.

4. To save your scans to a folder on the Mac, click “Send” in the bottom right corner of the window, then click Folder.

 

You may also check the link: Scanning from the Computer (Mac)

 

 Let me know how that works.

 

I hope you have a good day ahead.

Rainbow23 - HP Support.
HP Recommended

This is what I was missing:  make sure you select "PDF" in the drop down in the "Save" dialog, then tic "Save all items to a single file".

HP Recommended

appreciate it Fungo, you understood the issue and provided advice that worked.  Mr. HP didn't understand the issue.  Thanks brother.

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