cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
3 2 0 0
Message 1 of 7
112
Flag Post

Scanning problem

HP Recommended
Envy 7640
iOS

I have an Envy 7640 printer. I tried scanning to email but I received a server problem message. It says the printer could not connect to web services. The server might be busy or temporarily unavailable.  Try again later. How can I correct this?  Thanks

Tags (2)
6 REPLIES 6
Highlighted
Level 15
Level 15
27,532 27,292 2,413 8,896
Message 2 of 7
Flag Post
HP Recommended

@Golfpa1 

 

I think Web Services is down in at least one region (or partial region) - it does this sometimes.

 

I have reported the issue to the moderators.

Having reported the issue does not mean there is an instant fix available.

The problem will be investigated for us.

 

Meanwhile, there is naught to do but wait it out.

 

What else?

Scan and save the document / image to your computer / device

Open your mail and attach the file - send it to the recipients.

 

Thank you for participating in our HP Community.

We are a volunteer community workforce dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the help.

If the answer helped resolve your issue, Click "Accept as Solution" .

 

 

Dragon-Fur

Highlighted
New member
2 2 0 2
Message 3 of 7
Flag Post
HP Recommended

Is the wed outage in the Pennsylvania area  

Reply
0 Kudos
Highlighted
Level 15
Level 15
27,532 27,292 2,413 8,896
Message 4 of 7
Flag Post
HP Recommended

@Victor611 

 

Could be.

"We" don't have any way to know.   "We" are people like you, users and owners of HP tech.

 

That said,

HP is aware of the issue and is investigating.

Although I don't have access to your location (and I cannot make use of the information), HP knows who is connecting from which region - knowing where you are is important (to HP) and helps the team resolve issues.

 

We wait...

 

Thank you for participating in our HP Community.

We are a volunteer community workforce dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the help.

If the answer helped resolve your issue, Click "Accept as Solution" .

 

 

 

Dragon-Fur

Highlighted
New member
2 2 0 2
Message 5 of 7
Flag Post
HP Recommended

thanks greatly appreciated 

Highlighted
Author
New member
3 2 0 0
Message 6 of 7
Flag Post
HP Recommended

Thanks very much.  The server problem has been corrected.  This has happened in the past and it seems that it is a HP problem

Reply
0 Kudos
Highlighted
Author
New member
3 2 0 0
Message 7 of 7
Flag Post
HP Recommended

I’m in Long Island NY

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation