I can not scan documents to my computer with either HP scan and capture or HP smart. I have tried multiple solutions from the help forum and nothing seems to be working. This printer was purchased mainly to be used to print and scan to my computer for my company. Please help.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!
I am an HP Employee
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".