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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎06-23-2020 02:22 PM

HP Recommended
Product: Officejet 5200
Operating System: Chrome OS

I am trying to scan something using a chromebook and an officejet 5200 series printer/scanner. I have the document on the glass in the printer, but don't know how to scan it.  I downloaded the HP printer app, but it only looks like it can print something from the chromebook to the printer.  How do I scan from the printer to an email or somewhere?  Thanks.

6 people had the same question
1 REPLY 1

‎06-23-2020 08:21 PM - edited ‎06-23-2020 08:23 PM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Check out this resource on how to scan using Chromebook.

If you get a security prompt, just proceed to the IP address of the printer.

 

Your printer needs to be on network though.

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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