Scanning wrong measures

[ciaociano]

Hello everyone, I have a problem with my All In One HP OfficeJet Pro 7740.
I need to scanning an image and I need that this image has the same measures of the original picture but after scanning the copy is always smaller then original. It is smaller just a few millimeters but I need the same measurements. How I could doing to solve this little problem? Thanks in advance

[Dragon-Fur]

@ciaociano 

Windows 10 scan options includes several methods to scan documents / images.

What to do?

All (except Paint) do include a "Entire Scan Area" (or similarly named) setting that will scan the entire bed on which the item is placed.  This should keep the item from inadvertently cropping the content.  You will need to open the saved file and then crop the content to your satisfaction after the scan is complete.

HP Scan includes a "Detect Boundaries" / "Auto Detect Size" (or similarly named) option that should clip the boundaries at the edges of the item(s) being scanned from the glass.

In General:

Adjust the settings as  needed to get the scan size as close as possible to the original.

Use the method that best suits your situation.

NOTE:  Two methods are not included in the examples below

Irfanview scan and Twain Scan

Examples available upon request...

Examples...

Full Feature Software (HP Scan is part of this software)

HP OfficeJet Pro 7740 Wide Format All-in-One Print and Scan Driver and Accessories

General Example - HP Scan

9025_HP_Scan_menu_JPEG_1

and

HP Smart for Windows

HP Smart is an application available in the Microsoft Store

General Example

HP_Smart_W10_Start_Screen_1HP_Smart_W10_Scan_Photo_Screen_2

and

HP Scan and Capture

HP Scan and Capture - Microsoft Store (formally Windows Store) - Requires Windows 8 or higher

• Download-Save-Install   HP Scan and Capture

General Example

Scan_and_Capture_Crop_1

and

Webscan (called from EWS)

Webscan – located in the Embedded Web Server (EWS) – No additional software

If the printer is on the network,

• Open your favorite browser > type / enter Printer IP address into URL / Address bar
• Tab Settings > Security > Administrator Settings > make sure Webscan is checked / enabled
• Click Apply to save any changes

Next

• Tab Scan > Webscan 
• Set up Webscan the way you want it - for example, set the Source to ADF - Scan a test document using Webscan

General Example

EWS_9025_Webscan_1

and

 Paint (mspaint) 

Specific Example - Scanning at high DPI / Resolution

Reminder:  This is slower than scanning at lower resolutions - that is, it takes longer to complete the scan...

9025_Scan_Paint_1200_DPI_Setup_1

References

HP Smart for Windows

HP Smart is an application available in the Microsoft Store

Learn how to use HP Smart on your Windows 10 computer.

Open the Software and Drivers Support Website for your printer > Check the Box Get the App

OR

HP Printers - Using the HP Smart App (Windows 10)

NOTE:  Website includes the HP Smart software for Windows and Mobile devices, plus an FAQ section to assist with questions / issues

HP Smart Tasks for Windows and HP Smart Mobile

Where available, Smart Tasks can be configured for several print tasks.

• Print: Send a print job to your printer.
• Email: Send an email message or attachments.
• Save to: Save a file to a cloud storage account, such as Google Drive or Microsoft OneDrive.

 HP Printers - HP Smart: Use Smart Tasks

 HP Smart – Mobile Fax – Information, Sign-up, Terms of Service

  HP Smart - HP Mobile Fax

Not your home site?  Click the Flag to change to your region.

Sections of Interest include:

• FAQ > What does the Mobile Fax service cost?  (Includes a link to the Terms of Service contract)
• Below section FAQ > More FAQs

and

•  HP Smart - Send Faxes with the HP Smart App

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet Pro 7740 Wide Format All-in-One Printer series 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the help.

If the answer helped resolve your issue, Click "Accept as Solution" .