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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Message 1 of 2
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Scanning

HP Recommended
HP 2540 printer
Microsoft Windows 10 IOT

How do i get a WIA driver to scan?

1 REPLY 1
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HP Support Agent
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Message 2 of 2
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HP Recommended

@HD_51

 

Welcome to HP forums, I see that you want to install WIA driver to scan.

 

You will have to install full feature for the printer to get WIA driver.

Follow the below steps:

Perform root level uninstalltion to remove all the printer related software's.

  • In Windows, search for and open Programs and Features.
  • Select your HP printer.
  • Select Uninstall.
  • In Windows, search for and open Devices and Printers.
  • In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
  • Open up the run command with the "Windows Key + R" key combo.
  • Type printui.exe /s and click OK.
  • Click on Drivers tab.
  • Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
  • Select OK.
  • Remove all instances of the same.
  • Select Apply and OK on the Print Server Properties windows.\
  • Close Devices and Printers. 
  • Restart the PC again.

Download and install full feature driver for the printer.

Click here to download the printer driver.

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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