cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
Level 1
7 2 0 0
Message 1 of 2
115
Flag Post

Scanning

HP Recommended
DeskJet 2131
Microsoft Windows 7 (32-bit)

Hello all , 

I have a all in one printer 2131. Mg query is that while scanning a document. The bottom part of a document is not getting scanned. I am using A4 sheet for scanning.

But the bottom part is not scanning. 

Please answer at the earliest

1 REPLY 1
Highlighted
Level 15
Level 15
27,609 27,370 2,423 8,921
Message 2 of 2
Flag Post
HP Recommended

@Aks_18 

 

 

Scan size is restricted as explained in the Specifications.

Printer Specifications for HP DeskJet 1110, 2130 Printers

 

The scanning specifications are for HP Deskjet 2130, 2132, 2134, 2136, Deskjet Ink Advantage 2134, 2135, 2136, and 2138 All-in-One printers. The following specifications provide information that can help you understand the printer's scanning capability.
  • Bit depth: 24-bit color, 8-bit grayscale (256 levels of gray)
  • Color: 24-bit color, 8-bit grayscale (256 levels of gray)
  • Maximum scan size from scanner glass: 21.6 x 29.7 cm (8.5 x 11.7 in)
  • Output: Black and white or color
  • Scan resolution: 1200 x 1200 pixels per in (ppi) optical
  • Scan speeds: various speeds according to the complexity of the document
  • Twain compliance: Twain-compliant interface (Windows only)

 

Solution

Set the Scan area in HP Scan to scan the Entire area or select a Scan Page Size that matches the item being scanned.

OR

If your version of the Full Feature Software > HP Scan does not support the "auto detect" option,

If HP Scan Extended can be installed,

Try "Auto Detect" / "Detect Content" (wording varies).  The point is to detect the boundaries of the object being scanned.

 

Example

 This older scan software might work with your Full Feature Software.

What?

You must already have the Full Feature Software installed to use HPSE.

 

HP Scan Extended

  • Download-Save-Install >  HP Scan Extended 
  • HPSE is a subset an older Full Feature Software suite. 
  • HPSE features are very similar to the HP Scan Software released after 2015.
  • Although HPSE appears to be a separate software, HPSE is dependent on the infrastructure provided by the Full Feature Software.  The Full Feature Software for your printer should be installed before installing and using HPSE.
  • OPTIONAL:  Add HP Scan Extended shortcut to Taskbar / Send to Desktop / Pin to Start
    • Open File Explorer > Navigate to C:\Program Files (x86)\HP\HP Scan Extended\bin
    • Right-Click HPScan.exe > Select Pin to Taskbar
    • Right-Click HPScan.exe > Select Send to Desktop (Create a Shortcut)
    • Right-Click HPScan.exe > Select Pin to Start

 

  • HP Scan Extended features include (and are not limited to): Single, Multiple scans, Image and PDF scans, Email as PDF / JPEG, Source selection, Page Size choices include Auto-Detect (extracts image / document boundary).  Might include OCR (Save as Editable Text).

 

General Examples

NOTE:  Scan to JPEG and Scan to PDF setup steps are  similar...

 

HP Scan

9025_HP_Scan_Menu_PDF_19025_HP_Scan_Menu_PDF_1

 

HP Scan Extended

HPSE_Scan-to-PDF_1HPSE_Scan-to-PDF_1

 

 

 

Side Bar

When printing be aware the bottom margin is larger than those on the sides and top.

Section Paper Handling > Print Margins

 

 

References

 

 User Guide

 

Printer Specifications for HP DeskJet 1110, 2130 Printers

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP DeskJet 2131 All-in-One Printer 

 

Thank you for participating in our HP Community.

We are a volunteer community workforce dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the help.

If the answer helped resolve your issue, Click "Accept as Solution" .

 

 

Dragon-Fur

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation