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antoscha71
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Send scan to email

HP 2540
Microsoft Windows 10 (64-bit)
I can not send the scan to e-mail, HP can not find the mail client, although it (Thunderbird) is installed by Default.
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HP Recommended

Send scan to email

@antoscha71 

 

Please use the following discussion

 

   https://h30434.www3.hp.com/t5/Scanning-Faxing-and-Copying/deskjet-2540-will-not-scan-to-email/td-p/6...

 

Regards.

BH
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HP Recommended

Send scan to email

@antoscha71 

 

Not sure.

 

Is the Scan-to-Email feature supported and set up?

 

Read

HP Printers - How to Scan (Windows)

 

Consider / Try / Check

 

If using Gmail, 

Remove "Two-Step Verification"

Add "Allow less secure apps"

OR

Set an App Password

 

Next...

 

Settings > Apps > Default Apps

Set Email default as "Thunderbird"

 

Next...

 

Open Thunderbird > Check / Adjust the login and smtp settings

 

Example

Thunderbird_Tools_Account-Settings_SMTP_Default.JPGThunderbird_Tools_Account-Settings_SMTP_Default

 

Also, see

HP Smart for Windows 10  - Help for Windows (includes a link to the store and an FAQ section)

Learn how to use HP Smart on your Windows 10 computer

 HP Printers - Using the HP Smart App (Windows 10)

 

HP Smart can accept a scan request from printer or Import (add existing photo from folder, for example)

 

Scan or Import the item from the Scanner (printer) or from a Folder
Adjust the boundaries around the scan / object
Select the type of file (PDF or JPG)
Click Share

 

Partial Example

HP_Smart_Scan-to-Email_1.JPGHP_Smart_Scan-to-Email_1

 

HP_Smart_Scan-to-Email_1a.JPGHP_Smart_Scan-to-Email_1a

 

HP_Smart_Scan-to-Email_1b.JPGHP_Smart_Scan-to-Email_1b

 

 

 

 

Reference and Resources – Places to find (more) help and learn about your Printer

Clarification of terms and "what the printer can do" (Specifications)

Printer Homepage – “Things that are your printer”

NOTE:  Content depends on device type and Operating System

HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Access to the Print and Scan Doctor (Windows), User Guides, Product Information, more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

 

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

 

 

Kind Regards,
Dragon-Fur
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