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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎12-28-2017 10:19 AM - last edited on ‎12-28-2017 10:30 AM by Retired

HP Recommended

I have an HP 8600. Cannot scan to network folder on Windows 10 Pro (not joined to a domain. In a stand alone network). Created a share and gave everyone full control of share. Also added a user i created. Yes password is correct. Also tried with my account which is a local admin on PC.

I see many posts with people unable to scan to share from HP 8600 officejet without a resolution.

Printer will not scan to share. When I run the test it says Printer cannot connect to server. I have tested share. It is available through file explorer so path is correct. Can connect from other PC's on same network. This used to work in Windows 7 but since moving to Windows 10 cannot get it to work. 

 

Thanks

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-28-2017 11:03 AM - edited ‎12-28-2017 11:08 AM

HP Recommended

HAd to enable SMB 1.0 in programs and features -> turn on windows feature -> SMB 1.0 CIFS Server -> reboot PC.

Works now 

 

HPFix.PNG

View solution in original post

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6 REPLIES 6

‎12-28-2017 11:03 AM - edited ‎12-28-2017 11:08 AM

HP Recommended

HAd to enable SMB 1.0 in programs and features -> turn on windows feature -> SMB 1.0 CIFS Server -> reboot PC.

Works now 

 

HPFix.PNG

1 person found this reply helpful
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‎04-09-2018 06:27 PM

HP Recommended

Had exactly the same problem with Windows 10 (up to date) - worked OK in Windows 7 and also using a Windows 8.1 Laptop. Brilliant solution - worked a treat. Very many thanks indeed!

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‎04-17-2018 08:59 AM

HP Recommended

SD2004 - Perfect solution and fixed my exact issue!  Had to take the time to sign up here just to thank you! 🙂

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‎06-20-2018 09:30 AM

HP Recommended
Thanks for the solution. It works. I've been struggling with this issue for days. Unfortunately, turning on SMB 1.0 is NOT recommended as it is one of the vulnerabilities for the WANNABE virus. I turned it back off and sure enough, the HP won't scan to computer any more. HP needs to provide a better solution.
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‎09-04-2018 05:36 PM

HP Recommended

I never reply to these sort of things... but I had to in this case.  This was EXACTLY the right solution for my issue.  I had been fighting this problem for a VERY long time and just stumbled upon this post.   The options I had in Programs and Features were not exactly the same as what showed on the posted screenshots, but I enabled all of the SMB features and this now works!  Thanks for posting this!

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‎11-27-2018 03:21 PM

HP Recommended

Only this solution has worked and explained in an understandable manner. Many Thanks, Sincerely, Bill

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