cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 1
61
Flag Post

Since win10 update, I can't scan from HP PageWide 377 to my PC using HP Scan and Capture

HP Recommended
HP PageWide 377
Microsoft Windows 10 (64-bit)

After the yesterday Windows Upgrade, the "Scan and Capture" software I use for years is not anymore able to scan. I get the message : "Sanner is buzy, try later" (I am the only one using this scanner).

This is not the first time I get this problem after a Windows update but I don't remember how I solved it the last times. I just remember it is linked with the Twain Driver.

I already reinstalled the Scan and Capture software, I reboot the PC, I shut it down ... nothing work

Thanks for your help

Best regards

Philippe / Enjolivure

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation