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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
Officejet 4630
Microsoft Windows 10 (64-bit)

The old scanning utility let you scan multiple pics at once and save each off individually from the one scan by selecting what part of the scan you wanted to save. This was HUGELY helpful when digitizing large piles of photos. Can I still get access to that? When I was having connectivity problems with my printer, I uninstalled and reinstalled. Printer/scanner connect but the app updated to the new SmartScan

1 REPLY 1
HP Recommended

Hi,

Follow the HP Print and Scan Doctor Utility below by selecting Fix Scanning:

https://ftp.hp.com/pub/printers/hppsdr/HPPSdr.exe

Be sure to follow the steps by selecting to install the HP Full Feature software.

 

Once completing the installation launch the HP Officejet 4630 icon from your desktop to access the HP Scan software.

 

Set the Scan Type as Photo and the Size as Auto Detect to crop multiple items.

 

Shlomi



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