12-14-2019 11:09 AM
I have this printer for aout 2 years. Always worked beautifully. Recently, the scanner does not work from the flatbed as it used to do. Don't understand why as nothing is changed.
Solved! Go to Solution.
12-17-2019 04:13 AM
Welcome to the HP Support Community. I'd be happy to assist you with the scanning issue.
HP Easy Scan is currently not fully compatible with macOS Catalina. We're actively working to restore complete functionality. Scan using Apple Image Capture as a workaround.
You may refer to this document for more information - HP Printers - HP Easy Scan Is Not Currently Supported in macOS Catalina
Let me know if you have any other questions.
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